At Pawfit, we take the security of our products and customer data seriously.
If you believe you have identified a security vulnerability relating to any Pawfit product, service, website or mobile application, please report it to us using the contact details below.
How to Report a Security Issue
Please email: security@pawfit.com
When reporting a vulnerability, please include:
- A description of the issue
- The product name and version (if applicable)
- Steps to reproduce the issue
- Any supporting evidence (screenshots, logs, etc.)
- Your contact details
What to Expect
- We will acknowledge receipt of your report within 7 business days.
- We will investigate the issue and provide status updates as appropriate until resolution.
- We will aim to resolve confirmed vulnerabilities in a timely manner based on severity and risk.
We appreciate responsible disclosure and request that vulnerabilities are not publicly disclosed until we have had a reasonable opportunity to investigate and address the issue.
Thank you for helping us keep our products secure.
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